Política de privacidad

Last updated: November 6, 2026

KioraShop ("we," "us," or "our") operates this online store (the "Store"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT

  • Contact and shipping details: name, email address, phone number, and billing/shipping address.
  • Order information: products purchased, amounts paid, returns, and messages you send us.
  • Payment information: processed securely by our payment providers. We never see or store your full card number.
  • Device and browsing data: IP address, device type, browser, pages visited, and information collected through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

  • To process, ship, and support your orders, including returns and warranty claims.
  • To communicate with you about your order and respond to your questions.
  • To send marketing emails or texts, only where permitted by law and with your consent where required.
  • To prevent fraud and protect the security of our Store.
  • To analyze site traffic and improve our products and Store experience.
  • To comply with legal obligations.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money. We share it only with service providers who help us run our business, including:

  • Shopify, our e-commerce platform (https://www.shopify.com/legal/privacy/consumers).
  • Payment processors and banks.
  • Suppliers and shipping carriers who prepare and deliver your order and receive your name, address, and phone number.
  • Email, analytics, and advertising tools (such as Meta, Google, or TikTok).
  • Professional advisors and authorities when required by law.

Some of these providers may be located outside the United States.

COOKIES AND ADVERTISING

We use cookies that are necessary for the Store to function, as well as analytics and advertising cookies. Some advertising cookies may be considered "selling" or "sharing" personal information under certain U.S. state laws. You can manage cookies through your browser settings or our cookie banner, and you can opt out as described below.

MARKETING EMAILS AND TEXT MESSAGES

You can unsubscribe from marketing emails at any time using the link in each email. If you sign up for text messages, you agree to receive recurring automated marketing messages at the number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help. Message and data rates may apply.

YOUR PRIVACY RIGHTS

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, and others), you may have the right to:

  • Know and access the personal information we hold about you.
  • Correct inaccurate information.
  • Delete your personal information.
  • Opt out of the "sale" or "sharing" of your personal information and of targeted advertising.
  • Not be discriminated against for exercising these rights.

To exercise any of these rights, email us at kiorashopinc@gmail.com with the subject "Privacy Request." We may need to verify your identity before responding. We will respond within the time required by applicable law. We honor Global Privacy Control (GPC) signals where required.

DATA RETENTION

We keep order information for as long as needed to provide our services and to meet legal, tax, and accounting requirements. Marketing data is kept until you unsubscribe.

CHILDREN'S PRIVACY

Our Store is intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

SECURITY

Our Store uses encrypted connections (HTTPS), and payments are processed in PCI DSS-compliant environments. No method of transmission over the internet is 100% secure, but we take reasonable measures to protect your information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its "Last updated" date.

CONTACT US

KioraShop - Email: kiorashopinc@gmail.com