Política de envío

Last updated: November 6, 2026

WHERE WE SHIP

We currently ship to all 50 U.S. states. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.

SHIPPING COST

Free standard shipping on all orders.

PROCESSING AND DELIVERY TIMES

• Processing time: 1-3 business days.
• Delivery time: 7-15 business days after your order ships.

Some products ship directly from our suppliers' warehouses, which may be located outside the U.S. During peak periods such as Black Friday and the holidays, delivery may take a few extra days.

If we cannot ship your order within the stated time, we will notify you and give you the option to agree to the new date or cancel for a full refund, as required by the FTC Mail Order Rule.

DUTIES AND TAXES

All prices are in U.S. dollars. Any applicable sales tax is calculated at checkout. You will not be charged additional customs duties or import fees on delivery.

MULTIPLE ITEMS

If you order more than one item, they may arrive in separate packages on different days at no extra cost.

ORDER TRACKING

Once your order ships, you'll receive an email with your tracking number. Tracking may take 24-72 hours to show the first updates.

DELAYS, LOST, OR DAMAGED PACKAGES

If your order hasn't arrived within 20 business days of shipment, or arrives damaged, email us at kiorashopinc@gmail.com with your order number. We'll investigate with the carrier and send a replacement or issue a full refund.

INCORRECT ADDRESS

Please double-check your shipping address before placing your order. If you notice an error, contact us right away at kiorashopinc@gmail.com; we can update it if the order hasn't shipped yet. If a package is returned because of an incorrect or incomplete address, we'll offer to reship it (at the customer's cost) or issue a refund minus shipping costs.

CONTACT

Questions about your shipment? Email kiorashopinc@gmail.com.